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Select Bank transfer to get regular price without fee.
- Our products are warrantied against manufacturer’s defects for a period of 2 year after purchase, with the exception of the tires and inner tube and battery.
- Batter warranty 6 month
- Warranty only applies to product purchased through gotway-italia.it . Proof of purchase is required.
- What is NOT covered:
- Damage to the product from misuse and/or neglect, or from not adhering to the instructions in the owner’s manual
- Products outside the warranty period
- Improper or invalid documentation, including but not limited to lack of warranty sheet, original invoice, or discrepancies on the invoice
- Damage caused by overloading, attempting tricks, or running into obstacles such as curbs, or walls, and submersion in water
- Cleaning with a high-pressure water system, abrasives, or solvents
- Flat tires (unless defect is proven)
- Damage caused from improper packaging or mishandling during shipment for warranty service
- Damage or breakage not stemming from a manufactures defect
- Customer will pay shipping costs for warranty service.
3- Return Policy
- Returns are accepted within 14 days of delivery for a full refund provided if you have contacted us first.
- To be eligible for a return, your item must be unused and unopened and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase
- Opened and/or used items are not refundable.
- All shipping costs are at the expense of the customer and will not be refunded. The original shipping cost will be deducted from the invoice total paid.
- Express Shipping (TNT) costs are included in the price for most of EU countries .
- Packages will be sent out within 1 – 3 business days (typically one business day) after full payment is received and cleared by PayPal/ Bank transfer.
- We will notify you as soon as your shipment is sent and provide you with a tracking number by email.
- For any unseen circumstance where we cannot ship your item out promptly you will be contacted immediately.